How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the...
If you're just getting started with Tableau software--or already know the basics--this practical book will take you to the next level for building compelling, interactive data...
To stay competitive in today's market, organizations need to adopt a culture of customer-centric practices that focus on outcomes rather than outputs. Companies that live and...
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